Doubletree By Hilton Hotel Grand Rapids Airport, Grand Rapids

The hotel had a convenient location with easy access to stores and restaurants. The rooms were comfortable despite being a bit dated, and the service was a mix of accommodating and rude. The dining options were satisfactory, and the facilities had both positive and negative aspects.

I had a pleasant stay at this hotel. The rooms were spacious and bright, equipped with a larger than average TV, micro kitchen, and comfortable bedding. The wall air conditioning was a bit loud at times, but it didn't disrupt my overall experience. The service was friendly and helpful. The location worked well for my business trip, being close to restaurants and a mall. The dining options were good, offering a variety of choices. The facilities were modern and well-maintained.

My stay at the hotel was a mix of positives and negatives. The rooms were super nice, very spacious, with perfect beds, pillows, AC, TV, and shower. However, the decor felt dated, reminiscent of the 90s with burgundy and hunter green. The check-in and check-out process was fast. Unfortunately, I did not receive my expected Hilton points for the stay.

My stay at the hotel was a mix of positives and negatives. The room I stayed in until 2 am was very nice and of good quality, but it badly needs renovation. The service provided by the staff, especially the housekeepers and the morning shuttle driver, was exceptional, but the noise in the hallways on the 2nd day was a downside. The location felt safe and secure, but it failed to live up to its name, and the cold conditions made it challenging. The dining experience in the restaurant was superb, even though the prices were a bit higher compared to nearby options. Overall, a decent stay with room for improvement.

My stay at the hotel was a bit of a mixed experience. On the upside, the rooms were clean and quiet, providing a peaceful night's sleep. However, there were some issues with a moldy smell due to a leaking AC unit and a stain on the couch that should have been cleaned beforehand. The service was generally courteous, with staff understanding my needs well, but there was a significant letdown with the pool staff being rude and unresponsive regarding my deposit refund. The location was secure and satisfactory for business purposes, although there were some concerns about certain aspects upsetting other guests. The dining was average, with standard breakfast options and noise issues during peak times. The overall value for money was decent despite some drawbacks.